Helen
Cowley here,
Over the
course of my career I have heard of a lot of people start a conversation and
get right into their accolades, then immediately start pitching themselves to
their customers. What is the customer really getting out of the exchange
though?
At SBIS
March is all about relationship marketing, not pitching! When you pitch, you just talk - you
don't connect. Where as when you relationship market, you conduct research and take
consideration into what you're doing rather than just talking.
When you
are relationship marketing, people are more likely to come to you because they connect with
people that they know, like or trust. How are they supposed to trust someone when
they are just being spoken at, rather than too. Know your audience, it is all
about connecting!
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